Privacy Policy

Last updated: 1 July, 2024

At Cdoc, we value your privacy and are committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, and protect your data when you use our AI video editor and generator platform ("Service"). By using Cdoc, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect various types of information to provide and improve our Service to you:

a. Personal Information

When you sign up for Cdoc or use our Service, we may ask for personal information such as your:

• Name
• Email address
• Payment information (only for processing payments securely)
• Account credentials (if applicable)

b. Usage Data

We may collect information on how you use our Service, including:

• IP address, browser type, and version
• Time and date of access
• Pages visited, and time spent on pages
• Device information (e.g., operating system)

c. Cookies

We use cookies to track the activity on our Service and store certain information. You can instruct your browser to refuse all cookies or indicate when a cookie is being sent, though some parts of the Service may not function properly without them.

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide and maintain our Service: Ensuring smooth operations and performance improvements.
• To process payments: Securely handling transactions for paid plans.
• To communicate with you: Sending updates, promotional content, and support information.
• To improve our Service: Analyzing user behavior to enhance features, fix bugs, and optimize the user experience.
• To comply with legal obligations: As required by law or to protect our rights and interests.

3. Data Protection and Security

We take the security of your data seriously. We use industry-standard encryption methods to protect your personal information from unauthorized access or disclosure. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Data

We do not sell or rent your personal information to third parties. However, we may share your data in the following situations:

• With service providers: We may share information with third-party service providers to perform tasks such as payment processing, data analysis, and customer support.
• For legal reasons: If required by law, or if we believe it's necessary to protect our rights, safety, or the safety of others.

5. Your Data Rights

You have the right to:

• Access your data: Request a copy of the personal data we hold about you.
• Update or correct information: Change your account details and correct any inaccuracies.
• Delete your data: Request that we delete your personal data, subject to legal or contractual obligations.
• Opt out of marketing communications: Unsubscribe from our email list or adjust communication preferences in your account settings.

6. Third-Party Links

Our Service may contain links to third-party websites or services. We are not responsible for the privacy practices or content of these third-party sites. Please review their privacy policies separately.

7. Data Retention

We will retain your personal information for as long as necessary to provide you with our Service or comply with legal obligations. When your data is no longer needed, we will delete or anonymize it securely.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the updated version will include the effective date. We encourage you to review this Privacy Policy periodically for any changes.

By using Cdoc, you acknowledge that you have read, understood, and agree to be bound by these Terms of Use.